Ohio Valley Cleaning and Restoration is a family owned and operated business. With 25 years of experience in the structural drying industry. Since our beginning we have built our company around the premise of "The Customer First"
We will always be prepared to respond to your emergency service needs 24/7/365 with highly trained personnel, state of the art equipment, and our Customer First attitude.
Our personnel have the highest training in our industry because we have our own training facility. In 2011, 243 Insurance agents/adjusters and 209… of our competitors/ colleagues sent their employee's to Ohio Valley Restoration for training, continuing education credits and IICRC certifications. Our employees logged in over 5 times more CE hours than required by the IICRC.
Dear Mr Terrell,
It is hard to believe that people we didn't even know would come and rescue us on the worst day of our homeowner lives. Less than six months in our home the city's mistake that caused over 5000 pounds of other peoples raw sewage to back up into our basement was a nightmare until about an hour after you, Steven and Mike arrived. It became obvious very quickly why the city contracts you to resolve these situations for them.
There are not enough words,
-Tom and Tina F. Cincinnati, Ohio
Water Damage Restoration:
Enclosed is the check for payment.
My husband Mark and I want to sincerely thank OVR for their excellent and very fair service. Working with Steve and Mike was a very positive experience and OVR Should be very proud to have them working for the company. Steve and Mike followed through with everything they indicated they would do and were courteous with our time being prompt.
I can't say enough about our satisfaction.
John and Paula K, Liberty Twp, Ohio
Water Damage Restoration
Dear Mr. Terrell,
When the Insurance Company called you to our home in West Chester, I had my doubts, and was not sure what to expect. We had a frozen water pipe inside and approximately 80,000 gallons went thru the first and second floors to all areas of the house. When your company arrived and began work, I asked questions as your employees working on drying out my home and were helpful in answering these concerns. With your arrival came more questions and it became clear to me that you had done this before, and are very good at it. Please except my sincere thanks with this letter and consider me a sold customer on your process.
Steven J. Loveland, Ohio